HOW TO WATCH

HOW TO VIRTUAL FEST

For each virtual film, shorts program or Q+A that you have purchased, an email sent from donotreply@mail.goelevent.com will be sent to your inbox with the event access link approximately 1 hour before the film is available to watch or the Q +A is scheduled to begin. Virtual films + shorts programs are available to watch anytime between 11/11/2020 @ 12:15am thru 11/15/2020 @ 11:55pm.  You will only be able to access virtual films within this timeframe. Links are good for one use and once a link is clicked, you will have 72 hrs to finish watching. 

VIRTUAL ACCESS PASSHOLDERS: You have a package that allows you to “purchase” and watch all virtual content (films, shorts programs and Q+As) by accessing our Festival Program Guide

SHORTSFEST PASSHOLDERS: Allows you to “purchase” and watch any of our Shorts Programs by accessing Virtual Events Guide

If you have any issues, please check your spam/junk folder for the virtual access email for each screening, which will be sent from donotreply@mail.goelevent.com. If you still are having problems, you may email tara@coronadofilm.com or text 619.821.9924


PREFER TO WATCH ON TV?

If you would rather watch on your TV, you can connect your computer to the TV using an HDMI cable or try one of these options:

Roku – download the Elevent TV app from the Roku store and enter the voucher code from your Virtual Event access email. A short video is available on the help page with more details.

  Apple TV – download the Elevent TV app from the Apple store and enter the voucher code from your Virtual Event access email. A short video is available on the help page with more details.

ChromeCast – You must be using the Chrome browser on your Android, Windows, or Mac OS device. After clicking the “View” button in your virtual access email, press “Play” on the next page. Then cast directly from the player window by clicking the icon (see left) in the lower right hand corner of the browser window. Connect directly from the video. Do not use in-screen mirror mode. Note: Chromecasting is not available for iPhone or iPad. The browser on iOS devices does not support the necessary anti-piracy protocols.

Airplay – after clicking the “View” button in your virtual access email, press “Play” on the next page. Then Airplay directly from the player window by clicking the icon (see left) in the lower right corner. Connect directly from the video. Do not use in-screen mirror mode.

Other SmartTVs – If you can access your email in your SmartTV’s built-in browser try clicking the “View” button in the virtual access email, followed by “Play” on the next page. Not all SmartTVs will be able to play videos in this manner.

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